How can we help you?


Do I have to be a registered sole proprietorship to open my online store?

It is not necessary to be registered as a sole proprietorship as individual persons can be entrepreneurs (local Laws and Regulations apply). The individual entrepreneur performs the business in their own name, assuming the rights and obligations deriving from the activity. Your third party liability is universal and responds with all its present and future heritage of debts incurred in the activity of the company.

How do I install the online store?

With Shopery you don't need to install anything, everything is hosted on our secure servers. The only thing you need to do is configure your store as you want.

Do I need to have technical knowledge to create my online store?

No, the only thing you have to do is add the products you want to sell and the price.

Do I need to buy a domain or pay server costs?

No, to have the online store you will not need to hire a domain and hosting on servers runs through us.

If I already have a domain... Can I use it for my online store?

Yes, if you already have your domain it is possible to keep it. This function is available in the configuration options of the store.

Do you need a physical store to open an online store?

There is no need to have a physical store, for fiscal address details you can enter your personal address.

What can I do if I get stuck during the creation?

This is unlikely to happen, but if it does, contact with us at and we will be happy to help you as quickly as possible.

Someone can help me to upload my products?

We offer the store set up service that among other things, it contains the upload of a limited number of products in your Shopery store.

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Someone can help me to design my store?

We offer free themes that you can customize easily, but if you want help with aspects related to the design of your store, adapt to the corporate image of your business or just because you want customized proposal from a professional designer, you can count on our custom design service.

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How can I make the store accessible for mobile?

With Shopery, when you create your store it is created for mobile, tablet and PC automatically. We detect the device your customer is using and show the most optimal version for each case.

Can a customer pay using his mobile?

Yes, of course, he can complete the whole purchasing process on his phone.

How can the customers pay?

The customers can pay with a credit card, by bank transfer or Paypal, among other payment methods.

Who will manage my shipments?

We offer the possibility of set up your ecommerce shipments with your carrier if you already have one, or use one of our logistics partners (as Shipius or Deliverea) responsible to choose the best logistics provider for each shipment and offer very reduced shipping costs.

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